Contact SnifTag
We're here to help you provide the best care for your pets. Get in touch with our team of experts.
Get in Touch
General Inquiries
Questions about our services, partnerships, or general information.
Technical Support
Help with our tools, website issues, or account problems.
Emergency Pet Services
Lost pet reporting, microchip emergencies, and urgent pet care concerns.
Veterinary Professionals
Partnerships, professional resources, and clinical inquiries.
Media & Press
Press inquiries, media kits, and interview requests.
Privacy & Legal
Privacy concerns, data requests, and legal matters.
Send Us a Message
Fill out the form below and our team will get back to you within 24 hours.
Frequently Asked Questions
General Questions
How quickly will I receive a response?
Response times vary by inquiry type. General inquiries receive responses within 24 hours, technical support within 12 hours, and emergency pet services within 1-2 hours.
Do you provide veterinary advice?
Our team includes veterinary professionals who provide general guidance and educational information. For specific medical concerns, we recommend consulting with your local veterinarian.
Is my information secure?
Yes, we use industry-standard security measures to protect your information. Review our Privacy Policy for detailed information about how we handle your data.
Pet Emergencies
My pet is missing. How can you help?
Contact our emergency services immediately. We can help with microchip lookups, alert systems, and connecting with local shelters and rescue organizations.
What if my pet needs immediate medical attention?
For life-threatening emergencies, contact your local veterinary emergency clinic immediately. We can provide support and guidance for non-emergency situations.
Can you help locate microchip information?
Yes, our registry service can help look up microchip information and contact registered owners. This service is available 24/7 for found pets.
Technical Support
The nutrition calculator isn't working properly.
Try clearing your browser cache and refreshing the page. If the problem persists, contact our technical support team with details about your browser and device.
I can't access my account.
Contact technical support with your registered email address. We can help reset passwords, recover accounts, or resolve access issues.
How do I update my pet's microchip information?
Use our microchip registry tool or contact support directly. You'll need the microchip number and verification of ownership to make updates.
Office Hours
Emergency pet services are available 24/7 via email.
Mailing Address
SnifTag
123 Pet Care Boulevard
Suite 456
San Francisco, CA 94105
United States
This is our mailing address only. We do not accept walk-in visits.