Terms of Service

1. Acceptance of Terms

By accessing and using the SnifTag website ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of our website located at www.sniftag.com (the "Service") operated by SnifTag ("us", "we", or "our").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

Agreement to Terms

• You must be at least 18 years old to use our services
• You agree to use the service lawfully and responsibly
• You understand that these terms may change from time to time
• Continued use constitutes acceptance of updated terms

2. Description of Service

What We Provide

SnifTag is a comprehensive pet care platform that provides:

• Educational content about pet care, health, and safety
• Interactive tools for pet nutrition, emergency preparedness, and health tracking
• Microchip registry and lost pet recovery services
• Articles, guides, and resources for pet owners
• Community features and expert advice

Service Availability

We strive to maintain continuous service availability, but we do not guarantee:

• Uninterrupted access to our website
• Error-free operation of all features
• Compatibility with all devices or browsers
• Availability during maintenance periods

Service Modifications

We reserve the right to:

• Modify or discontinue any part of our service
• Update features and functionality
• Change pricing for premium services
• Implement new terms and conditions

3. User Responsibilities and Conduct

Acceptable Use

You agree to use our service responsibly and in accordance with these terms. You may:

• Access and use our tools for personal, non-commercial purposes
• Share content with proper attribution
• Provide feedback and suggestions for improvement
• Contact us with questions or concerns

Prohibited Activities

You agree not to:

• Use our service for any illegal or unauthorized purpose
• Violate any laws or regulations in your jurisdiction
• Transmit viruses, malware, or harmful code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our service or servers
• Collect or harvest personal information from other users
• Post spam, advertisements, or solicitations
• Impersonate any person or entity
• Upload false or misleading information
• Reproduce, distribute, or commercially exploit our content

Content Guidelines

When submitting content (comments, reviews, etc.), you agree that content must:

• Be accurate and truthful to the best of your knowledge
• Not violate any third-party rights
• Not contain offensive, defamatory, or inappropriate material
• Be relevant to pet care and our community
• Comply with applicable laws and regulations

Account Security

If you create an account, you are responsible for:

• Maintaining the confidentiality of your login credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Providing accurate and current information

4. Intellectual Property Rights

Our Content

The Service and its original content, features, and functionality are and will remain the exclusive property of SnifTag and its licensors. The service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used without our prior written consent.

What You May Do

Subject to these terms, we grant you a limited, non-exclusive, non-transferable license to:

• Access and use our website for personal purposes
• Download and print content for personal use
• Share our content with proper attribution
• Use our tools and calculators for pet care purposes

What You May Not Do

You may not:

• Copy, reproduce, or distribute our content commercially
• Create derivative works without permission
• Remove copyright or attribution notices
• Use our content to create competing services
• Reverse engineer or attempt to extract source code

User-Generated Content

By submitting content to our service, you grant us:

• A worldwide, royalty-free license to use your content
• The right to moderate, edit, or remove content
• Permission to display your content publicly
• The right to use content for promotional purposes

Copyright Infringement

We respect intellectual property rights. If you believe your copyright has been infringed:

• Contact us immediately with details of the infringement
• Provide proof of copyright ownership
• Specify the infringing content location
• Include your contact information

5. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our Service. By using our Service, you agree to the collection and use of information in accordance with our Privacy Policy.

Information Collection

We may collect information when you:

• Use our interactive tools and calculators
• Subscribe to our newsletter
• Contact us through forms or email
• Browse our website (through cookies and analytics)

Information Use

We use collected information to:

• Provide and improve our services
• Send newsletters and updates (with consent)
• Respond to your inquiries
• Analyze website usage and performance

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Opt out of communications

6. Disclaimers and Limitations

Medical Disclaimer

IMPORTANT: Our content is for educational and informational purposes only and is not intended as medical advice. You should:

• Always consult with qualified veterinarians for medical advice
• Not delay seeking professional help based on our content
• Use our tools as supplements to, not replacements for, professional care
• Understand that every pet is unique and may require different care

Service Disclaimer

Our service is provided "as is" and "as available" without warranties of any kind. We disclaim all warranties, including:

• Merchantability and fitness for a particular purpose
• Accuracy, completeness, or reliability of content
• Uninterrupted or error-free operation
• Security or absence of viruses

Limitation of Liability

To the maximum extent permitted by law, SnifTag shall not be liable for:

• Direct, indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages resulting from use or inability to use our service
• Actions taken based on our content or recommendations
• Third-party content or services

Maximum Liability

Our total liability for any claims arising from your use of our service shall not exceed the amount you paid us in the 12 months preceding the claim, or $100, whichever is greater.

7. Third-Party Services and Links

External Links

Our service may contain links to third-party websites or services. We are not responsible for:

• The content or practices of linked websites
• Privacy policies of external services
• Accuracy of third-party information
• Transactions with external providers

Third-Party Services

We may use third-party services for:

• Website analytics (Google Analytics)
• Advertising (Google AdSense)
• Email communications
• Payment processing (if applicable)
• Social media integration

Advertising

We may display advertisements on our website. Advertisers are responsible for:

• The content and accuracy of their ads
• Compliance with applicable laws
• Their own terms and conditions
• Customer service for advertised products

8. Termination

Termination by You

You may stop using our service at any time. If you have an account, you may delete it by:

• Contacting us through our contact form
• Following account deletion procedures
• Emailing us at support@sniftag.com

Termination by Us

We may terminate or suspend your access immediately, without prior notice, for:

• Breach of these Terms
• Violation of applicable laws
• Harmful or disruptive behavior
• Fraudulent or deceptive activities
• Other conduct that we deem inappropriate

Effect of Termination

Upon termination:

• Your right to use the service ceases immediately
• We may delete your account and data
• You remain liable for any outstanding obligations
• Provisions regarding liability and disputes survive

9. Indemnification

You agree to defend, indemnify, and hold harmless SnifTag, its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) resulting from:

• Your use of and access to the Service
• Your violation of any term of these Terms
• Your violation of any third-party right
• Any content you submit or transmit through the Service
• Your willful misconduct

This indemnification obligation will survive termination of these Terms and your use of the Service.

10. Governing Law and Disputes

Governing Law

These Terms shall be interpreted and governed by the laws of the [State/Country], without regard to conflict of law principles.

Dispute Resolution

Before filing any formal legal action, you agree to:

• Contact us directly to attempt resolution
• Provide detailed information about the dispute
• Allow 30 days for us to respond and attempt resolution
• Consider mediation as an alternative to litigation

Jurisdiction

Any legal action arising from these Terms shall be filed in the courts of [Jurisdiction], and you consent to the personal jurisdiction of such courts.

Class Action Waiver

You agree that any dispute resolution proceeding will be conducted only on an individual basis and not in a class, consolidated, or representative action.

11. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on the Service, constitute the entire agreement between you and SnifTag concerning the Service.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect.

Assignment

These Terms and any rights and licenses granted hereunder may not be transferred or assigned by you, but may be assigned by SnifTag without restriction.

Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.

Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

12. Changes to Terms

We reserve the right to modify these Terms at any time. When we make changes:

• We will update the "Last Updated" date
• Significant changes will be prominently displayed
• We may notify users via email or website notice
• Continued use constitutes acceptance of new terms

It is your responsibility to review these Terms periodically. If you do not agree to any changes, you must stop using our service.

13. Contact Information

If you have any questions about these Terms of Service, please contact us:

We will respond to legal inquiries within 5 business days.